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Product
Care & Safety

  • Heating: Microwave only.

  • Heating procedure: Start at 10 seconds, then increase in 5-second increments, checking the warmth each time.

  • Temperature: The pack should be pleasingly warm, never burn-hot.

  • Absolute maximum heating time: 2 minutes.

  • Damage: Do not use a pack that is torn, damaged, or spilling contents. Contact cajuncomfortpacks@gmail.com if there is a problem.

  • Skin contact: Use on clean, dry skin or with a thin fabric layer between the pack and skin.

  • Extra caution/supervision: Children, elderly users, people with reduced skin sensitivity, diabetes or circulation issues, and during pregnancy.

  • Cleaning: Do not wash, spot clean, or dry clean. Because the packs contain rice and lavender, they cannot be laundered.

  • Storage: Store in a resealable plastic bag when not in use.

  • Replacement: Replace if excessively dirty, torn, damaged, or losing contents. Replacement due to normal wear or dirt is at the customer’s expense.

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